EL Craniosacral Therapy, London

PRIVACY POLICY

EL Craniosacral Therapy, London

This Privacy Policy applies to the website www.elcraniosacral.com and explains how Ewa Laskowska (Craniosacral Therapist) collects, uses, and protects your personal information when you visit or interact with this website.

I am committed to protecting your privacy and handling your personal data transparently and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details

Ewa Laskowska

Craniosacral Therapist, London N4

Registered with the Information Commissioner’s Office (ICO), registration number: ZC185981.

For any privacy-related queries please contact: [email protected]

Personal Data I Collect

I may collect and process the following personal information when you make an enquiry, or contact me through the website:

  • Name
  • Email address
  • Telephone number
  • Relevant health information and medical history that you choose to provide, or that is necessary for safe treatment
  • Information submitted via the contact form

Personal information is stored securely using password-protected electronic systems and where applicable, locked paper records. I take appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.

I do not sell or rent your personal information.

How will I use the information about you?

I will use this information to provide the products or services requested, to respond to communications from you and send appointment communications, to ensure safe and appropriate treatment by recording relevant health history, to meet legal and professional record-keeping obligations. I only collect the information necessary to provide my services safely and effectively.

Health information is processed only where necessary for the provision of healthcare and is handled in accordance with Article 9 of the UK GDPR.

Confidentiality

Your personal information is treated as confidential and will only be shared where necessary for legal, safeguarding or professional reasons, or with your consent.

I may use trusted third-party service providers (such as email, website hosting) to help operate my practice. These providers only process your information on my instructions and are required to keep it secure.

Website Cookies

This website only uses essential cookies necessary for the operation of the website. Cookies are small files placed on your device to help websites operate efficiently. They are widely used to remember you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a persistent cookie). You have the ability to accept or decline cookies by modifying the settings on your browser.

Data Retention

I retain personal data only for as long as necessary and in line with professional guidelines (CSTA):

  • Adults: at least 8 years after your last visit
  • Children: until age 25 (or 26 if treatment ended at 17)
  • Enquiry emails may be retained for up to 12 months.

Your Data Protection Rights

Under UK data protection law you have the right to:

  • Access the personal data I hold about you
  • Request correction of inaccurate information
  • Request deletion of your data where appropriate
  • Object to certain types of data processing
  • Request restriction of processing

To exercise any of these rights, please contact me at: [email protected].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk if you are unhappy with how I have handled your data.

Updates to this privacy policy

I will keep this privacy policy under regular review to reflect changes in legal requirements or my services.

Last updated: 15th July 2026.